Fabric Diagnosis

Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Fabric Diagnosis website (planetelavage.com), you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not use this site. Fabric Diagnosis reserves the right to modify these terms at any time. Your continued use of the site following any changes constitutes your acceptance of the new terms.

2. Purpose and Use of This Site

Fabric Diagnosis is a diagnostic-led information resource designed to help landlords, office managers, and pet owners identify carpet and upholstery problems and understand appropriate cleaning methods. The site provides educational content, before-and-after case studies, diagnostic tools (including stain-identification flowcharts), and guidance on cleaning approaches such as steam extraction, dry cleaning, and targeted stain treatment.

You agree to use this site only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the site. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, disrupting the normal flow of dialogue within our site, and attempting to gain unauthorised access to our systems.

3. Intellectual Property Rights

All content on the Fabric Diagnosis website—including but not limited to text, headings, diagnostic flowcharts, illustrated icons, before-and-after photography, process documentation, and visual design elements—is the intellectual property of Fabric Diagnosis or its content providers. This includes the distinctive "practical workbook" visual direction, typographic styling, and diagnostic journey architecture.

You may view and print pages for personal, non-commercial reference only. You may not reproduce, distribute, transmit, display, perform, or otherwise use any content without prior written permission from Fabric Diagnosis, except as permitted by applicable copyright law for fair dealing or fair use. Commercial use, modification, or republication of any content is strictly prohibited without explicit consent.

4. Third-Party Links and External Content

Fabric Diagnosis may provide links to third-party websites, suppliers, or services for your convenience. We do not endorse, control, or assume responsibility for the content, accuracy, legality, or practices of external sites. Your use of third-party links is at your own risk and subject to their own terms and conditions. We are not liable for any loss or damage arising from your interaction with linked sites.

5. Limitation of Liability and Disclaimers

Educational Information Only: The diagnostic guidance, cleaning method explanations, and before-and-after case studies on this site are provided for educational and informational purposes only. They do not constitute professional cleaning advice, and results may vary depending on fabric type, damage severity, environmental conditions, and other factors specific to your situation.

No Warranty: Fabric Diagnosis provides this site and all content "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the site will be uninterrupted, error-free, or free from harmful components.

Limitation of Damages: To the fullest extent permitted by German law, Fabric Diagnosis shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this site, including loss of data, business interruption, or financial loss, even if we have been advised of the possibility of such damages.

Professional Consultation: For specific fabric problems, particularly in commercial or high-value settings, we recommend consulting a qualified cleaning professional who can assess your situation in person.

6. Rental Property Documentation

Fabric Diagnosis provides guidance and resources for landlords and property managers regarding end-of-tenancy cleaning documentation and deposit-dispute support. Any templates, checklists, or documentation frameworks provided are for reference only and do not constitute legal advice. We recommend that landlords consult with legal counsel familiar with German tenancy law (Mietrecht) and local regulations in Berlin and other jurisdictions before relying on any documentation for deposit disputes or formal proceedings.

7. User-Generated Content and Feedback

If you submit comments, feedback, before-and-after photos, or other content to Fabric Diagnosis (whether through contact forms, email, or other channels), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display such content for site improvement, marketing, and educational purposes, unless you explicitly request otherwise in writing.

8. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Federal Republic of Germany, specifically the laws applicable in Berlin. Any disputes arising from or relating to this site, these terms, or your use thereof shall be subject to the jurisdiction of the courts in Berlin, Germany. This choice of law and jurisdiction does not affect your rights under mandatory consumer protection laws in your country of residence.

9. Data Protection and Privacy

Your use of this site is also governed by our Privacy Policy, which is available at privacy_policy.html. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

10. Contact and Questions

If you have questions about these Terms of Service, wish to report a violation, or require clarification on any provision, please contact us at:

11. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, shall be severed. The remaining provisions shall continue in full force and effect.

12. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Fabric Diagnosis regarding your use of this site and supersede all prior negotiations, representations, and agreements, whether written or oral.

© 2026 Fabric Diagnosis. All rights reserved.